Database Outage
Incident Report for Kindrid
Resolved
Our hosting provider has restored our servers and we are back to normal on all fronts.
Posted Jun 20, 2018 - 20:08 EDT
Identified
The source of the issue has been identified and a fix is in progress.
Posted Jun 20, 2018 - 13:37 EDT
Investigating
We're experiencing an outage with one of our database servers. The Church Dashboard, Text Giving, and Online Giving are currently affected. Our engineers are investigating now.
Posted Jun 20, 2018 - 13:23 EDT
This incident affected: Platforms (Church Dashboard, Online Giving, Text Giving) and Services (Outbound Text Messages, Inbound Text Giving, Gift Processing & Bank Disbursals, Giving Source (Credit/Debit Cards & Bank) Access).